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Kingmaker Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Kingmaker Casino. Please read them carefully before creating an account, depositing funds or playing any games. By using the website or related services, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

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1. General terms and eligibility

These Terms & Conditions create an agreement between you and Kingmaker Casino for your use of the website, account services and available gambling products. They apply to all visitors, registered players and other users of the site. Additional terms may apply to specific games, competitions, bonuses, promotions, payment methods or other features. If additional terms conflict with these terms, the additional terms will generally apply to the relevant activity.

On this page

You may use Kingmaker Casino only where online gambling is permitted by the laws that apply to you. You are responsible for checking the rules in your location before accessing or using the website. You must not use the site if doing so would breach any applicable law, regulation, court order or other legal restriction.

  • You must be at least the minimum legal gambling age applicable in your location. You must not use the service if you are underage.
  • You must provide accurate, current and complete information when registering or using your account.
  • You must use the service for your own personal and lawful purposes.
  • You must not open or operate an account on behalf of another person, business or organisation.
  • You must not use the website if you have asked to be excluded from gambling services or if we have restricted your access.
  • You must not access the website from a location where the service is unavailable or unlawful.

We may ask you to confirm your age, identity, location, source of funds or other information before allowing certain activities. Verification may be required when you register, make deposits, request withdrawals, change account details or whenever reasonably necessary for legal, security or operational purposes. If requested information is not provided, is inaccurate or cannot be verified, access to some or all services may be delayed, restricted or suspended.

2. Your account and account security

You may generally hold only one personal account unless we have expressly approved another arrangement. Multiple accounts, duplicate registrations or accounts created to avoid a restriction may be closed. If we identify linked or duplicate accounts, we may review the related activity and take action in accordance with these terms and applicable law.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, verification codes or other security information with another person. You should use a strong password, keep your devices secure and notify us promptly through the support channels made available on the website if you believe that your account has been accessed without permission.

Account information must remain accurate. You should update details when they change and must not impersonate another person or provide misleading information. We may communicate with you using the details recorded on your account, so incorrect information may prevent important notices from reaching you.

We may suspend, limit or close an account where we reasonably believe that you have breached these terms, provided false information, acted unlawfully, misused a promotion, attempted to interfere with the service, created a security risk or engaged in fraudulent, dishonest or suspicious activity. We may also restrict access where required for compliance, responsible gambling, identity verification or risk management.

If an account is closed or suspended, you must not create another account or attempt to access the service through another person's account unless we have given permission. Any decision about an account will be handled subject to applicable law and any rights you may have under that law.

3. Deposits, games, withdrawals and promotions

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. Payment transactions may be subject to checks, processing conditions and the terms of the relevant payment provider. We do not ask you to deposit more than you can afford to lose. You should review your financial position before playing and set personal limits where those tools are available.

Funds held in your account are intended for lawful gambling activity and must not be used for unlawful purposes. You must not deposit funds using a card, account or payment method without the owner's permission. We may delay, reject, reverse or review a transaction where this is necessary for security, compliance, technical or payment-processing reasons.

Games are played according to the rules displayed on the website or within the relevant game. You are responsible for reviewing those rules before placing a wager. A wager is generally final once accepted by the system, except where it is cancelled, corrected or otherwise treated differently under the applicable game rules or law.

We may correct obvious errors, technical faults, interrupted transactions or system malfunctions. If a game or transaction is affected by an error, we may take reasonable steps to restore the position that would have applied without the error, subject to applicable law. We may also suspend a game or feature where maintenance, security or technical circumstances require it.

Withdrawal requests may be subject to account verification, payment checks, anti-fraud procedures and any rules shown during the withdrawal process. We may return funds using an appropriate payment method or request further information before processing a withdrawal. Processing times can vary because of verification, the selected payment provider, weekends, public holidays and other circumstances outside our control.

Promotions, bonuses and promotional rewards are subject to their own terms. These may include eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum or minimum transaction requirements and rules about withdrawals. You should read the applicable promotional terms before opting in or using a reward. If promotional activity is abused, manipulated or used contrary to its terms, the reward may be removed and related activity may be reviewed.

  • Do not attempt to exploit a software fault, pricing error, promotion error or other technical issue.
  • Do not use automated systems, bots, scripts or software designed to interfere with games or account functions.
  • Do not use stolen, fraudulent or unauthorised payment details.
  • Do not collude with other players or manipulate the outcome of a game.
  • Do not use the service to conceal, transfer or launder money or to support any unlawful activity.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to earn income or solve financial problems. You should only gamble with money you can afford to lose. Avoid chasing losses, borrowing money to gamble or playing when you are distressed, tired or under the influence of alcohol or other substances.

Kingmaker Casino may provide responsible gambling tools and information, which can include deposit controls, spending or session limits, reality checks, time-outs and self-exclusion options. The tools available may depend on the service and applicable requirements. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek help from an appropriate professional or support organisation.

You must use the website respectfully and must not upload, transmit or distribute content that is unlawful, threatening, abusive, defamatory, discriminatory, misleading or harmful. You must not interfere with the operation or security of the website, attempt to gain unauthorised access, introduce malicious code, copy website content without permission or use the service to harm another person.

Information about how personal information is collected, used, stored and disclosed is set out in the applicable Privacy Policy. By using the service, you acknowledge that information may be handled for account administration, verification, payments, security, compliance, customer support, responsible gambling and service improvement, subject to applicable privacy laws and the Privacy Policy.

You are responsible for having a suitable device, internet connection, software and security arrangements to access the service. We cannot guarantee that the website will always be available, uninterrupted, error-free or compatible with every device. You should take reasonable steps to protect your device and personal information.

5. Changes, liability and general provisions

We may update these Terms & Conditions when the service changes, when legal or regulatory requirements change, or for operational, security or commercial reasons. The latest version will be published on the website with its effective date where appropriate. You should review the terms regularly. Continuing to use the service after an update means that you accept the revised terms, unless applicable law provides otherwise.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those rights, we are not responsible for losses caused by circumstances outside our reasonable control, including internet failures, telecommunications problems, payment-provider interruptions, device issues, cyber incidents, power failures, maintenance or events beyond reasonable control.

You may be responsible for losses or costs resulting from your breach of these terms, misuse of the service, unlawful conduct or infringement of another person's rights. We may use reasonable measures to protect the website, players, payment systems and the integrity of games.

If any provision of these terms is found to be invalid, unlawful or unenforceable, that provision will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

These terms are governed by the applicable laws relevant to the service and your use of it, unless another legal requirement applies. Any dispute should first be raised through the customer support or complaints process made available on the website. You should retain copies of account records, transaction information and communications that may be relevant to your enquiry.

By continuing to use Kingmaker Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities they describe and agree to comply with them. If you do not agree, you must stop using the website and related services.